Testimonials

My technician Isaias was great! He was friendly, polite and very knowledgeable as he explained every aspect of his work! Isaias went above and beyond my expectations! Thank you for your professionalism and a job well done!

This is the First Time that I have used this company. OUTSTANDING!

The Customer Service from Isaias was truly a 5 Star service. Courteous, Helpful, Thorough & Detailed in his explanation on what was being serviced. Before he left, he cleaned up the areas he was working in. Now a days, it seems like everyone is taking short cuts. Not true with this service. So refreshing to get such great service.

Competent and dependable. The service technician went out of his way to identify and correct an unknown problem while performing routine maintenance

We’ve used Soft Water Plus for many years at several different properties. They are always courteous, prompt and provide great service whether it’s an install or annual maintenance. This is the only company I trust with our RO and water softener systems.

Angel came to diagnose the problem with my system and he worked diligently to fix my issue. He was very courteous and dedicated and professional. I highly recommend this company.

Soft water Plus is a great service company. I have been using them for years. They have installed water softeners and RO systems in all of the homes that I have owned. If you need reliable service at fair prices call Soft Water Plus!

We needed our filters replaced for our RO System. They did that as well as drain the tank, check water quality, pressure, and checked our salt water system too. Our technician Angel was EXCELLENT! Professional, efficient, helpful in explanations. I would highly recommend Soft Water Plus.

Great locally owned business. Pete and Johnathan were timely, professional and responsive. They listened to our needs and provided a cost-effective solution for us. They were totally committed to get the job done correctly. We highly recommend Soft Water Plus!

My service tech notified me in advance, and showed up as scheduled. He completed his task and gave me complete instructions on running the water before use. The service I received was great as usual. I have used Soft Water Plus for 5 years and I recommend them highly.

Great company with great service. I highly recommend the Soft Water Plus team for your water services.

From the time I discovered my water heater was leaking to a completed job of an installation of a new hot water heater was less than three hours. Fantastic service! Can’t recommend highly enough!

The installation was perfect from beginning to end…just what I expect from this company and have always received over a number of years.

Came in and got everything done and fixed in no time. Very professional and friendly. So happy we have a great plumbing company now!

We are very happy with the R.O. filter replacement service performed by Soft Water Plus in our home today! They showed up right on time, and did a very professional installation, and left the work area cleaner than they found it. The operation and care of our system was thoroughly explained to us, and all our questions where answered. Thank you Soft Water Plus!!

Soft Water Plus is a great company and we have been loyal customers for over 10 years. Pete and crew are quick to respond and go above and beyond to provide the best professional service.

Excellent service great technicians, very happy with installation. Explained every detail of the installation and equipment. Highly recommend them to friends and family.

They were on time, completed the job promptly, and were very friendly and professional. Our service provider was Jon and we could not of had a better experience. We will definitely use their services again when needed.

Soft Water Plus came out and installed a Pressure Reducing Valve on our home, they did an amazing job. They were very responsive, very skilled and very good prices. They will be installing a water heater for us very soon.

Our water heater started leaking. I called the office and the owner Pete called me back quickly with pricing and was able to schedule us the next day. Angel installed the water heater. He was very friendly and efficient. Thank you for your quick response. Softwater Plus has previously installed our new RO system and water softener. We have recommended them to many of our friends.

I’m very happy with the water filter/softener combination we purchased. I tested the water after the system was installed and it’s equal to the filtered water from out fridge and counter top pitcher. No more chlorine in the water and it tastes great! The installer was good about explaining the system and he even put in an extra hose bib. I’m very happy with the service. Highly recommended!

Very responsive to routine and urgent service requests Soft Water Plus stands behind their work and are ver professional. I highly recommend them.

Very responsive – did trouble shooting over the phone with me to determine if a technician had to come out. Appointment was timely – technician called with an arrival time. He completed the repair and I should have soft water in an hour. 5 stars!

Replaced two hot water tanks and upgraded the plumbing connections very efficiently. Very friendly and informative service.

I’ve always been very satisfied ( 20 yrs. +) with Soft Water Plus. Their knowledge & service & friendliness are excellent.

Soft Water Plus serviced recently serviced my R/O unit. The technician arrived on time, was friendly, and completed his work efficiently. He carefully explained what we needed to do before using water from the unit. I was completely satisfied with the job.

We had an excellent experience with the install of our soft water system for our new home. Angel went over everything about the system and had it installed in about 2 hours. He took photos and documented everything he had done and provided us with a receipt via email before he left. We will definitely be recommending Soft Water Plus to anyone in the area needing a new soft water system for their home.

If I could give 6 stars I would! Soft Water Plus was fantastic from start to finish. I called and spoke to Lisa at 4:30 PM on a Friday who promptly passed my info along and Pete personally returned my call at 4:55 pm that same day. He gave me all the ins and outs that I needed to know and arranged Jonathan‘s (who was fantastic as well, by the way) schedule on Monday, since I had that day off, to come by for an estimate.

Within 10 days, the previous unit was removed and a new softener installed by Angel, another great employee! They’ve all worked there for over 10 years with Pete and said he is the best boss they have ever worked for! That, their punctuality, communication and service speaks volumes. They are highly deserving of their rating.

Excellent experience with this company. Pete and his team are great. Highly recommended.

Very accommodating with what turned out to be a sort of rush project. Angel was on time, polite and patient. He was focused on replacing my water softener and nothing else. There was no pushing other services or tactics like that. He explained how easy the system was to use and how to handle power outages, etc in the future.

Then he was sure to clean up everything before leaving. Also he parked on the street, not the paver drive. I appreciate the extra attention. He even helped with a leaky garden hose I had attached to the soft water bib used for car-washing. The little extras are a small sign that doing things right is important. Good job. I’d recommend Soft Water Plus to any homeowner.

We have used this company for over 30 years. They keep current using the best technology available and provide excellent service on their products. My water softeners are over 10 years old and work perfectly. Water heater replacement is a priority for scheduling and is done quickly. I highly recommend this locally owned business.

I have been using Soft Water Plus for all of my PVB, water softener, reverse osmosis, and water heater needs for the last 5 years and I’m always pleased with their service. The techs are knowledge and professional and always get the job done quickly and correctly the first time. And Lisa who does the scheduling and communication is always a joy and so lovely to work with. Can’t recommend them enough!

This isn’t this first time we have used Soft water Plus, and it won’t be the last. Everyone we come in contact with is professional and fantastic at what they do. We were completely satisfied, per usual!

Talked to Pete and he was honest and his units are priced as they should be. He is a straight up guy and his employees are very respectful and knowledgeable. The install was very clean and went without any problems. I would recommend them to anyone who needs soft water or a home filtration system

Wow….Communication, professionalism, knowledge + price were ALL outstanding. Jonathan nailed it. Very happy + confident that any future issue potentially will be handled same way.

The whole team at Soft Water Plus has been FABULOUS!!!

From the first phone call to completion of the implementation everyone answered my questions, shared great details to help me understand how the water softener and water heater worked, as well as what I need to know and do to manage both when I’m away from the home. I so appreciate it and I am pleased to highly recommend them.

Soft Water Plus is an outstanding company! The customer service is beyond your expectations. Pete the owner is the nicest guy you will ever meet! Their prices are below all quotes I get yet their customer service is far better!! They use American made products with great warranties and really take a lot of pride in their work.

Very pleased with the professionalism of each person I interacted with to solve my water softener problem.

We just moved into a new home (young, first time home owners), and had a big water softener set up that my husband and I did not understand. Pete came out and explained everything to me and was SO nice and helpful with cleaning, sanitizing, and teaching me all about it. I will be calling them again and again every time we need service. 🙂

We’ve also had our soft water system replaced since moving in and again, same praise and compliments! Amazing company.

Unquestionably the best business in town… Angel is absolutely great, explains everything that is going on and is very efficient. The cost is reasonable, I’ll give them a 10+ rating.

Israel was absolutely great ! Very knowledgeable with our system, answered all my questions, and was a pleasure to have in my home. I highly recommend Soft Water Plus and Israel the technician too!!

Vincent was prompt and extremely knowledgeable about what I needed done. E made the first service call and diagnosed the problem quickly. On time and repaired on second call. Love it when service technicians get things done right the first time!!

Great experience start to finish. I highly recommend Soft Water Plus. The owner is a good guy and the installer Jonathan was very sharp.

They were very very professional got the work done in a very timely manner. That is the second time I’ve used them and I’m very pleased and the only company I will ever use thank you!!

Super thrilled with my experience so far. Everyone I have dealt with was super nice. They were very prompt. Awesome customer service. I thought it would take at least an hour to install, but they have the unit ready to go when they arrive, so entire install was about 1/2 hour. Angel was awesome.

I am very pleased by not only the work but also the quick response I received, as I was without hot water. Israel is terrific. Very personable and did a great job explaining how the heater works and took the time to install the unit beautifully. I was referred to Soft Water Plus from a neighbor that is a past customer and I too will refer them. Great job guys!

Being new to AZ/Anthem, we were not well versed on water softeners/purifiers. I called Soft Water Plus and they responded quickly and sent Israel out. He helped me understand how the system worked and gave me great advice on the pro’s/con’s of fixing vs replacing. Given our system was 17 years old, it was time to put in new, high efficiency system. He was very knowledgeable, professional, skilled and most importantly, made sure the system was installed correctly and worked perfectly.

Our hot water heater died yesterday morning. Called Soft Water Plus, and Pete was there 30 minutes later as promised. He and his team went above and beyond to install a new hot water heater by that afternoon. We are very happy with their awesome customer service!

Very good experience with Soft Water Plus. Pete came out and checked a water sample and provided an estimate within one day. The technician, Vicente, arrived on time and very politely answered all my questions. The installation itself is such a clean and professional job! Very nice plumbing work! So pleased with it all!

We have been customers for many years and always satisfied with the service we receive. Today it was re-installing the system after a remodel and making sure everything was working/hooked up to the new freezer/ prepped for when we finally get our faucet. Angel did a great job, was friendly, professional, and kept me in the loop. Great job!

Returned home from a lengthy hospital stay to find the water heater malfunctioning. Was able to get a technician very quickly even though it was after hours who did a great job getting the issue corrected and had hot water that evening! Extremely satisfied.